iPhone Fitness App Not Tracking Steps, How to Fix It?

iPhone Fitness App Not Tracking Steps, How to Fix It

In today’s digital age, smartphones have become an integral part of our lives. With the rise of health and fitness apps, many people rely on their iPhones to track their daily steps and monitor their fitness progress. However, it can be frustrating when your iPhone fitness app fails to accurately track your steps. If you’re facing the issue of your iPhone fitness app not tracking steps, don’t worry. In this article, we will explore various solutions to fix this problem and ensure you can keep track of your steps seamlessly.

Why Is My iPhone Fitness App Not Tracking Steps?

Before we dive into the solutions, it’s essential to understand why your iPhone fitness app may not be accurately tracking your steps. Several factors can contribute to this issue, including:

  1. Motion Sensor Calibration: The motion sensors in your iPhone may need calibration, leading to inaccurate step tracking.
  2. Background Refresh: If you haven’t enabled the background refresh option for your fitness app, it may not track your steps when the app is not actively running.
  3. Software Glitches: Occasionally, software glitches can affect the functionality of your iPhone fitness app, causing it to stop tracking steps.
  4. Incorrect Settings: Incorrect settings on your iPhone or within the fitness app itself can hinder step tracking.
  5. Outdated App Version: Using an outdated version of the fitness app may result in tracking issues.

Now that we have an understanding of the potential causes, let’s explore the solutions to fix the problem of your iPhone fitness app not tracking steps.

Solutions to Fix iPhone Fitness App Not Tracking Steps

1. Calibrate the Motion Sensors

Calibrating the motion sensors on your iPhone can help improve the accuracy of step tracking. Follow these steps:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on Privacy.
  3. Select Motion & Fitness.
  4. Toggle on the switch for Fitness Tracking.

By calibrating the motion sensors, you ensure that your iPhone accurately detects your movements and records the steps you take throughout the day.

2. Enable Background Refresh

To ensure continuous step tracking, you need to enable the background refresh option for your fitness app. Here’s how:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on General.
  3. Select Background App Refresh.
  4. Locate your fitness app from the list and toggle on the switch.

Enabling background refresh allows your fitness app to collect step data even when the app is not actively open on your iPhone.

3. Update Your Fitness App

Keeping your fitness app up to date is crucial for optimal performance. Developers often release updates that address bugs and improve overall functionality. To update your fitness app:

  1. Open the App Store on your iPhone.
  2. Tap on the Updates tab at the bottom right corner.
  3. Locate your fitness app and tap Update if available.

Updating your fitness app ensures you have the latest version with bug fixes, potentially resolving any step-tracking issues.

4. Check App Settings

Sometimes, incorrect settings within the fitness app itself can lead to step-tracking problems. Follow these steps to review and adjust the settings:

  1. Open your fitness app on your iPhone.
  2. Look for Settings or Preferences within the app.
  3. Check if there are any options related to step tracking or motion detection.
  4. Ensure the settings align with your preferences and tracking requirements.

Adjusting the app settings can help resolve any misconfigurations that may be preventing accurate step tracking.

5. Restart Your iPhone

A simple restart can work wonders in resolving minor software glitches. Follow these steps to restart your iPhone:

  1. Press and hold the power button (located on the side or top of your iPhone) and either volume button simultaneously.
  2. Slide the power off slider when it appears.
  3. Wait for a few seconds, then press and hold the power button until the Apple logo appears.

After your iPhone restarts, open the fitness app and check if it is now accurately tracking your steps.

6. Uninstall and Reinstall the Fitness App

If all else fails, uninstalling and reinstalling the fitness app can often resolve persistent issues. Here’s how to do it:

  1. Press and hold the fitness app icon on your iPhone’s home screen.
  2. When the app icons start jiggling, tap the X on the fitness app icon.
  3. Confirm the deletion by selecting Delete.
  4. Open the App Store, search for your fitness app, and reinstall it.

Reinstalling the fitness app can eliminate any corrupted files or settings that may be causing the step-tracking problem.


Accurate step tracking is essential for monitoring your fitness progress. If you’re facing the issue of your iPhone fitness app not tracking steps, try the solutions mentioned in this article. Start by calibrating the motion sensors, enabling background refresh, updating the app, and checking the settings. If the problem persists, restart your iPhone or reinstall the fitness app. Remember to keep your iPhone up to date and consider alternative devices if the issue persists. Stay active, stay healthy, and enjoy seamless step tracking on your iPhone!

Frequently Asked Questions

Q: Why is my iPhone fitness app not tracking steps after the update?

A: After an update, certain settings or configurations within the fitness app might have changed. Review the app’s settings and ensure that step tracking is enabled.

Q: Can I use third-party apps to track my steps on iPhone?

A: Yes, there are several third-party fitness apps available on the App Store that offer step-tracking functionality. However, ensure that you choose a reputable app with positive user reviews.

Q: Will resetting my iPhone fix the step-tracking issue?

A: Resetting your iPhone should be a last resort, as it erases all data on your device. Try the other solutions mentioned in this article before considering a reset.

Q: How often should I calibrate the motion sensors on my iPhone?

A: It’s recommended to calibrate the motion sensors every few months or whenever you notice a significant discrepancy in step tracking accuracy.

Q: Can faulty iPhone hardware affect step tracking?

A: Yes, if the motion sensors or other relevant hardware components in your iPhone are damaged or faulty, it can impact step tracking. In such cases, contacting Apple Support or visiting an authorized service center is recommended.

Q: Are there any alternative ways to track steps without relying on an iPhone fitness app?

A: Yes, you can consider using dedicated fitness trackers or smartwatches that offer step-tracking features. These devices often provide more accurate and detailed tracking capabilities.